Effective Date: 10 July 2025

This document is an electronic record in terms of the Indian Contract Act 1872; the Information Technology Act 2000, the rules made thereunder; and the amended provisions pertaining to the electronic records in various other statutes as amended by the Information Technology Act, 2000.
This electronic record is generated by a computer system and does not require any physical or digital signatures.
These terms of use (“Terms of Use” or “Terms”) are published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and terms of use for access or usage of a platform.

Acceptance of Terms

Thank you for using Attento. These Terms of Use define your legal rights and responsibilities regarding your access to and use of the Attento Platform (collectively, the “Attento Platform” or “Platform”), which includes:

These Terms apply to all current and future users of the Attento Platform, including those using it for driving insights, rewards, and participation in safe driving challenges.

Please read these Terms carefully. These Terms of Use are a legally binding agreement between you as the user(s) of the Website (referred to as “you”, “your” or “User” hereinafter) and the Attento Technologies Private Limited (referred to as “we”, “us”, “our” or “Company”). By accessing or using the Attento Platform, you acknowledge that you have read, understood, and agreed to these Terms. You may not use the Attento Platform if you do not accept these Terms or if you are legally unable to be bound by them. Your use of the Attento Platform is at your own risk, including potential exposure to content you may find objectionable or inappropriate.

To use the Platform, you must first agree to the Terms. You can accept the Terms by:

Eligibility

To use the Attento Platform, you must:

Acceptable Use

The Attento Platform is intended only to encourage safe driving. You agree not to:

Violating these rules may result in account suspension or termination.

User Data and Privacy

Your privacy is important to us.

By using the Attento Platform, you consent to the collection and use of data as outlined in our Privacy Policy.

Loyalty Points

Attento offers its users loyalty points (“Attento Miles” or “Miles”), as a reward for their regular and responsible use of the Attento Platform. Users can earn Attento Miles by engaging with various features of the Attento Platform, such as maintaining safe driving habits, completing milestones, referring friends to the Platform, participating in challenges and more. The number of Attento Miles earned may vary based on user activity and engagement levels. Attento Miles are awarded solely for interactions within the Attento Platform and cannot be purchased, transferred, or accrued in any other way. Users may redeem Attento Miles for rewards, offers, or benefits made available by Attento from time to time.

Attento reserves the right, at its sole discretion, to modify the earning criteria, the rate of accrual, or any other conditions related to Attento Miles, including changes to the proportion of miles awarded based on user activity. Furthermore, Attento reserves the right to disqualify any user from earning or redeeming Attento Miles if they are found to be engaging in fraudulent activity, misuse of the platform, suspicious transactions, or any other behavior that violates the Terms of Use or applicable laws and regulations.

Attento also retains the right to introduce, modify, discontinue, or impose an expiry period on Attento Miles at any time, at its sole discretion. Users acknowledge that Attento Miles have no cash value and are not redeemable for cash.

Rewards and Third-Party Services

Intellectual Property

Safety Disclaimer

Limitation of Liability

To the fullest extent permitted by law, Attento will not be liable for:

The Attento Platform is provided “as is”, with no warranties regarding accuracy, availability, or reliability.

Indemnification

You agree to indemnify and hold Attento harmless from and against any claims, damages, liabilities, losses, costs, or expenses arising out of or in any way related to

Modification and Termination

We reserve the right to modify these Terms of Use at any time. Your continued use of the Attento Platform after such modifications constitutes your agreement to the revised Terms. We also reserve the right to suspend or terminate your access to the Attento Platform at any time without notice for any reason, including violations of these Terms. You agree that any termination of your access to the Platform may be affected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your account and all related information and/or bar any further access to your account or the Platform. If you use the Platform in violation of these Terms, we may, in our sole discretion, retain all data collected from your use of the Platform. Further, you agree that we shall not be liable to you or any third party for the discontinuation or termination of your access to the Platform.

Disclaimer

The Attento Platform and services are provided ‘as is’ and without warranties of any kind, express or implied. We do not guarantee the accuracy, completeness, reliability, or availability of the Attento Platform or services.

Severability

If any provision of these Terms is deemed unlawful, invalid, or unenforceable by a judicial court for any reason, then that provision shall be deemed severed from these Terms, and the remainder of the Terms shall continue in full force and effect.

Interpretation

The section and subject headings in these Terms are included for reference only and shall not be used to interpret any provisions of these Terms.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of Maharashtra, India.

Contact

If you have any questions about these Terms of Use, please contact us at [email protected].

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By submitting this form, you agree to our Terms of Use and Privacy Policy, and consent to be contacted by Team Attento for the purpose of onboarding, verification, and eligibility review. Your information is secure and will never be shared without your consent.

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BRAKING

Hard braking refers to a sudden and significant decrease in vehicle speed, often indicative of abrupt stops or emergencies. Hard braking is characterised by drop in vehicle’s speed in excess of 0.3g or about 10 kmph, in one second.

PHONE USAGE

Hard braking refers to a sudden and significant decrease in vehicle speed, often indicative of abrupt stops or emergencies. Hard braking is characterised by drop in vehicle’s speed in excess of 0.3g or about 10 kmph, in one second.

SPEEDING

Excessive speeding occurs when the vehicle surpasses the designated speed limit for a given road or driving condition. It is defined as exceeding the posted speed limit for extended periods.

ACCELERATION

Rapid acceleration refers to a swift increase in vehicle speed, often associated with aggressive overtaking manoeuvre or a fast start from an idle position such as traffic lights or toll booths. It is characterized by acceleration exceeding a threshold of 0.3g or about 10 kmph per second.

VIOLATIONS

Traffic violations encompass a range of infractions, including illegal entries into one-way roads or illegal u-turns, speeding through hospital and school zones and many more.

TURNS

Sharp turns occur when the vehicle makes a rapid change in direction, typically at high speeds or with a narrow turning radius. They are often characterised by a turn angle of greater than 20 degrees per second.