Effective Date: 10 July 2025
This document is an electronic record in terms of the Indian Contract Act 1872; the Information Technology Act 2000, the rules made thereunder; and the amended provisions pertaining to the electronic records in various other statutes as amended by the Information Technology Act, 2000.
This electronic record is generated by a computer system and does not require any physical or digital signatures.
These terms of use (“Terms of Use” or “Terms”) are published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and terms of use for access or usage of a platform.
Acceptance of Terms
Thank you for using Attento. These Terms of Use define your legal rights and responsibilities regarding your access to and use of the Attento Platform (collectively, the “Attento Platform” or “Platform”), which includes:
- The Attento website (https://www.attento.club)
- The Attento mobile application
- Any other related mobile or software applications
These Terms apply to all current and future users of the Attento Platform, including those using it for driving insights, rewards, and participation in safe driving challenges.
Please read these Terms carefully. These Terms of Use are a legally binding agreement between you as the user(s) of the Website (referred to as “you”, “your” or “User” hereinafter) and the Attento Technologies Private Limited (referred to as “we”, “us”, “our” or “Company”). By accessing or using the Attento Platform, you acknowledge that you have read, understood, and agreed to these Terms. You may not use the Attento Platform if you do not accept these Terms or if you are legally unable to be bound by them. Your use of the Attento Platform is at your own risk, including potential exposure to content you may find objectionable or inappropriate.
To use the Platform, you must first agree to the Terms. You can accept the Terms by:
- Clicking to accept or agree to the Terms when prompted in the Attento Platform interface.
- Actually using the Attento Platform. In this case, you acknowledge and agree that Attento will treat your use of the Platform as acceptance of the Terms from that point forward.
Eligibility
To use the Attento Platform, you must:
- Be at least 18 years old and legally capable of entering into this agreement.
- Possess only one account unless otherwise permitted by Attento in writing.
- Hold a valid driver’s license for your region.
- Provide accurate and complete information during registration.
- Own or have authorized access to a four-wheeler light passenger vehicle registered in your name, your spouse’s name, or your parent’s name.
- Confirm that you do not drive the registered vehicle for commercial purposes while using the Attento Platform.
Acceptable Use
The Attento Platform is intended only to encourage safe driving. You agree not to:
- Engage in reckless driving influenced by incentives within the Platform.
- Use the Platform in a manner that violates local laws.
- Attempt to modify, hack, decompile, or reverse-engineer any part of the Platform.
- Remove, circumvent, disable, damage or otherwise interfere with security-related features, or features that enforce limitations on use of, the Platform.
- Provide false or misleading information to manipulate scores or rewards.
- Share personal information that could endanger others.
- Use the Platform for any illegal, unauthorized, or unintended purpose.
- Register a vehicle under multiple Attento accounts.
Violating these rules may result in account suspension or termination.
User Data and Privacy
Your privacy is important to us.
- Attento collects and processes data only to provide insights for improving driving behavior.
- We do not share personally identifiable information without your explicit consent.
- Attento is only responsible for the data collected within the Attento Platform. Any data shared with third-party reward vendors or service providers is outside our control, and users should review their respective privacy policies before sharing data.
- For complete details, refer to our Privacy Policy.
By using the Attento Platform, you consent to the collection and use of data as outlined in our Privacy Policy.
Loyalty Points
Attento offers its users loyalty points (“Attento Miles” or “Miles”), as a reward for their regular and responsible use of the Attento Platform. Users can earn Attento Miles by engaging with various features of the Attento Platform, such as maintaining safe driving habits, completing milestones, referring friends to the Platform, participating in challenges and more. The number of Attento Miles earned may vary based on user activity and engagement levels. Attento Miles are awarded solely for interactions within the Attento Platform and cannot be purchased, transferred, or accrued in any other way. Users may redeem Attento Miles for rewards, offers, or benefits made available by Attento from time to time.
Attento reserves the right, at its sole discretion, to modify the earning criteria, the rate of accrual, or any other conditions related to Attento Miles, including changes to the proportion of miles awarded based on user activity. Furthermore, Attento reserves the right to disqualify any user from earning or redeeming Attento Miles if they are found to be engaging in fraudulent activity, misuse of the platform, suspicious transactions, or any other behavior that violates the Terms of Use or applicable laws and regulations.
Attento also retains the right to introduce, modify, discontinue, or impose an expiry period on Attento Miles at any time, at its sole discretion. Users acknowledge that Attento Miles have no cash value and are not redeemable for cash.
Rewards and Third-Party Services
- Attento allows users to redeem their Attento Miles for third-party rewards, such as fuel vouchers, car washes and other rewards that may be available on the Platform.
- Attento does not own, operate, or control these services and is not responsible for any negative experiences you may have with reward providers. For example, if you redeem a car wash and face poor service, rude behavior, or any other issue, Attento is not liable. Any disputes must be resolved between you and the service provider.
- Reward availability is subject to change at any time.
Intellectual Property
- All trademarks, content, and features of the Attento Platform belong to Attento.
- You may not modify, reproduce, distribute, or create derivative works based on the Platform without written consent from Attento.
Safety Disclaimer
- Attento is a driving assistance tool, not a substitute for safe driving.
- You are fully responsible for obeying traffic laws and making safe driving decisions.
- Attento is not liable for accidents, injuries, traffic violations, or damages resulting from the use of the Attento Platform.
Limitation of Liability
To the fullest extent permitted by law, Attento will not be liable for:
- Indirect, incidental, punitive, or consequential damages related to Platform usage.
- Any loss of data, revenue, or business opportunities arising from use of the Attento Platform.
- Any damages, losses, or disputes arising from services rendered by third-party reward providers.
The Attento Platform is provided “as is”, with no warranties regarding accuracy, availability, or reliability.
Indemnification
You agree to indemnify and hold Attento harmless from and against any claims, damages, liabilities, losses, costs, or expenses arising out of or in any way related to
- Your use of the Attento Platform
- Any violation of these Terms
- Any disputes or damages related to third-party reward providers
Modification and Termination
We reserve the right to modify these Terms of Use at any time. Your continued use of the Attento Platform after such modifications constitutes your agreement to the revised Terms. We also reserve the right to suspend or terminate your access to the Attento Platform at any time without notice for any reason, including violations of these Terms. You agree that any termination of your access to the Platform may be affected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your account and all related information and/or bar any further access to your account or the Platform. If you use the Platform in violation of these Terms, we may, in our sole discretion, retain all data collected from your use of the Platform. Further, you agree that we shall not be liable to you or any third party for the discontinuation or termination of your access to the Platform.
Disclaimer
The Attento Platform and services are provided ‘as is’ and without warranties of any kind, express or implied. We do not guarantee the accuracy, completeness, reliability, or availability of the Attento Platform or services.
Severability
If any provision of these Terms is deemed unlawful, invalid, or unenforceable by a judicial court for any reason, then that provision shall be deemed severed from these Terms, and the remainder of the Terms shall continue in full force and effect.
Interpretation
The section and subject headings in these Terms are included for reference only and shall not be used to interpret any provisions of these Terms.
Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of Maharashtra, India.
Contact
If you have any questions about these Terms of Use, please contact us at [email protected].