Privacy Policy

This Privacy Policy governs the manner in which Attento (“we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“you” or “your”) of the Attento mobile application (“App”). This Privacy Policy applies to the App and all products and services offered by Attento Technologies.

Information We Collect

We may collect personal identification information from users in various ways, including, but not limited to, when users register on the App, fill out a form, or engage with the App’s features. The types of personal information we may collect include, but are not limited to:

a. Personal Information: This includes information that can be used to identify you directly, such as your name, email address, phone number, vehicle details and driver’s license number (if provided). You may voluntarily provide this information when creating an account or updating your profile, submitting feedback, or contacting our support team.
b. Device Information: We collect information about the device you use to access the App, such as the device model, operating system version, unique device identifiers, mobile network information and IP address.
c. Location Information: We may collect information about your location with your consent, which helps us provide certain features and improve the App’s functionality.
d. Usage Data: We collect data about your use of the App, such as your driving habits, performance statistics, and app usage patterns. This data is anonymized and does not directly identify you.

How We Use Collected Information

We use the information we collect for the following purposes:

a. To provide and operate the App and Services
b. To personalise your experience with the App
c. To improve the App and Services
d. To analyse trends and usage patterns
e. To communicate with you about your account, the App, and services
f. To send you marketing and promotional materials (with your consent)
g. To comply with legal and regulatory requirements

How We Protect Your information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our App. We use commercially reasonable and industry standard measures to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no internet or electronic storage system is 100% secure. We cannot guarantee the security of your information and you acknowledge that you share your information at your own risk.

Sharing Your Personal Information

  1. We do not sell, trade, or rent users’ personal identification information to others. We may share your information with third-party vendors who provide us with services such as data storage, analytics, and customer support. These vendors are contractually obligated to keep your information confidential and secure and only use it for the purposes we have specified. Additionally, we may share generic aggregated and anonymised demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.
  2. We may also disclose your information if we are required to do so by law, in response to a legal process, or to protect the rights and safety of ourselves, our users, or the public.

International Transfers

Your information may be transferred to, stored, and processed in countries other than your own, where data protection laws may differ from those in your country. By using the App and Services, you consent to the transfer of your information to these countries.

Changes to This Privacy Policy

Attento has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using the App, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our App. Your continued use of the App following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact

If you have any questions about this Privacy Policy, the practices of this App, or your dealings with this App, please contact us at [email protected].

This document was last updated on 07 March 2024.

How we calculate Attento score

BRAKING

Hard braking refers to a sudden and significant decrease in vehicle speed, often indicative of abrupt stops or emergencies. Hard braking is characterised by drop in vehicle’s speed in excess of 0.3g or about 10 kmph, in one second.

PHONE USAGE

Hard braking refers to a sudden and significant decrease in vehicle speed, often indicative of abrupt stops or emergencies. Hard braking is characterised by drop in vehicle’s speed in excess of 0.3g or about 10 kmph, in one second.

SPEEDING

Excessive speeding occurs when the vehicle surpasses the designated speed limit for a given road or driving condition. It is defined as exceeding the posted speed limit for extended periods.

ACCELERATION

Rapid acceleration refers to a swift increase in vehicle speed, often associated with aggressive overtaking manoeuvre or a fast start from an idle position such as traffic lights or toll booths. It is characterized by acceleration exceeding a threshold of 0.3g or about 10 kmph per second.

VIOLATIONS

Traffic violations encompass a range of infractions, including illegal entries into one-way roads or illegal u-turns, speeding through hospital and school zones and many more.

TURNS

Sharp turns occur when the vehicle makes a rapid change in direction, typically at high speeds or with a narrow turning radius. They are often characterised by a turn angle of greater than 20 degrees per second.